These Terms of Service, together with our Return Policy, Privacy Policy, and Shipping Policy, constitute the complete service agreement between you and Highdeep Creative, and are aligned with PayPal Buyer and Seller Protection rules.

Welcome to Highdeep Creative! The terms "we", "us", and "our" refer to Highdeep Creative. We operate this store and website, including all related information, content, features, tools, products, and services associated with your orders, to deliver a curated shopping experience for you (the "customer", hereinafter referred to as the "Service"). Highdeep Creative is powered by Shopify, which enables us to provide the Service to you.

These terms and conditions, along with any policies referenced herein (hereinafter referred to as the "Terms of Service" or "Terms"), set forth your rights and responsibilities when using the Service.

Please read these Terms of Service carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, using, or interacting with our Service, you agree to be bound by these Terms of Service, our Privacy Policy, Return Policy, and Shipping Policy. If you do not agree to these Terms of Service or related policies, please do not use or access our Service.

If mandatory consumer protection laws apply in the country/region of your shipping address (such as the EU or UK), statutory rights shall take precedence, and any conflicting provisions of these Terms shall be automatically invalidated to the extent of the conflict.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us consent to allow any minor dependents in your care to use the Service on devices you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any other person.

We make every effort to accurately describe and display our products and services in our online store. Due to differences in device types and display settings used to access the store, product colors may have slight variations from what appears on screen. The physical product shall be deemed final.

We reserve the right to update product descriptions and adjust inventory at any time at our sole discretion without prior notice. We reserve the right to discontinue any product at any time, and may limit the quantity of any product available to any person, geographic region, or jurisdiction on a case-by-case basis.

When you submit an order, you make an offer to purchase. Highdeep Creative reserves the right, at our sole discretion, to accept or reject your order for any reason. Your order is not deemed officially accepted until Highdeep Creative sends an order confirmation email. We must receive and process your payment before accepting your order.

Please review your order carefully before submission. For general region orders, you may contact customer support to request cancellation after order confirmation but before the product ships; final approval is subject to review. Cancellation is not available for orders that have already shipped.

For EU and UK orders: You have a statutory 14-day cooling-off period during which you may cancel your order without reason. For detailed rules, please refer to our Return Policy.

If we do not accept, modify, or cancel your order, we will notify you via the email address you provided at checkout, and issue a full refund of all amounts paid.

Products you purchase are for your personal or household use only and may not be resold commercially or exported illegally.

All product return and exchange rules are governed by our Return Policy.

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is submitted, and will be listed in your order confirmation email. Unless explicitly stated otherwise, posted prices do not include taxes, shipping fees, handling fees, duties, or import charges; all such fees are as displayed on the checkout page.

Prices posted in our online store may differ from prices offered in physical stores or other stores operated by third parties. We may run service promotions from time to time, which are governed by separate terms and conditions. In the event of a conflict between promotion terms and these Terms, the promotion terms shall prevail.

In the event of an obvious system typographical or pricing error (such as a missing digit or incorrect unit label), we reserve the right to cancel the corresponding order and issue a full refund without additional liability.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are fully authorized to use such credit card for purchases; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes, if any.

Delivery times are estimates only, and actual timelines are subject to real-time logistics tracking. We shall not be liable for delays caused by freight carriers, customs processing, natural disasters, regulatory restrictions, or other events beyond our control, but we will assist you in tracking logistics progress and resolving exceptions.

Title to the goods and the risk of damage or loss pass to you upon signature of delivery; risk prior to signature is borne by us.

For detailed shipping rates, delivery coverage, and timelines, please refer to our Shipping Policy.

Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are the property of Highdeep Creative, its affiliates, or licensors, and are protected by United States and international patent, copyright, and other intellectual property laws.

These Terms grant you permission to use the Service for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Service. Except as expressly set forth herein, nothing in these Terms shall be construed as granting you any license or right to use any patents, trademarks, copyrights, or other intellectual property rights of Highdeep Creative, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Highdeep Creative reserves all rights not expressly granted under these Terms.

The Highdeep Creative name, logo, product and service names, designs, and slogans are trademarks of Highdeep Creative or its affiliates or licensors. You may not use such trademarks without the prior written permission of Highdeep Creative. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Service are trademarks of their respective owners.

As part of the Service, you may gain access to customer tools provided by third parties. We do not monitor, control, or intervene in such tools.

You acknowledge and agree that we provide access to such tools on an "AS IS" and "AS AVAILABLE" basis without any warranties, representations, or conditions of any kind, and without endorsement. We shall not be liable for any liability arising out of or related to your use of optional third-party tools.

Your use of optional tools provided through this website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms of the relevant third-party providers.

We may also provide new features through the Service in the future (including new tools and resources). Such new features shall also be deemed part of the Service and governed by these Terms of Service.

The Service may contain website content and hyperlinks to third-party sites (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party content or websites you choose to access. If you decide to leave the Service to access such content or third-party websites, you do so at your own risk.

We shall not be liable for any damages or losses arising from your access to any third-party website, or from your purchase or use of any products, services, resources, or content on any third-party website. Before conducting any transaction, please carefully review third-party policies and practices and ensure you fully understand them. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party directly.

Highdeep Creative is powered by Shopify, which enables us to provide the Service to you. However, all sales and purchases you make in our store are conducted directly with Highdeep Creative. By using the Service, you acknowledge and agree that Shopify shall not be liable for any aspect of any sale between you and Highdeep Creative, including any injury, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions on Highdeep Creative.

All personal information we collect through the Service is governed by our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Service, you acknowledge that you have read our Privacy Policy.

Since the Service is hosted by Shopify, Shopify collects and processes personal information about your access and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transmitted to and shared with Shopify and third parties (which may be located in countries/regions other than your place of residence) for the purpose of providing the Service. Please refer to our Privacy Policy to learn more about how we, Shopify, and our partners use your personal information.

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own all Feedback and all necessary rights thereto, and that it does not infringe on the portrait rights, privacy rights, copyrights, or other legitimate rights and interests of any third party; (ii) you have disclosed any compensation or reward received for submitting the Feedback; and (iii) your Feedback will comply with these Terms.

We have no obligation now or in the future to: (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, at our sole discretion (but are not obligated to), monitor, edit, or remove Feedback that we deem illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates either party’s intellectual property rights or these Terms of Service.

You agree that your Feedback shall not infringe any rights of any third party, including copyright, trademark, privacy, personality rights, or other personal or proprietary rights. You further agree that your Feedback shall not contain defamatory or otherwise illegal, abusive, or obscene content, nor shall it contain any computer viruses or other malicious software that may affect the operation of the Service or any related website in any way. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of the Feedback. You are solely responsible for any Feedback you submit and its accuracy. We are not liable for any Feedback posted by you or any third party.

Information in the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time; if an order has already been placed, we will proactively contact you to discuss a resolution, or cancel the order and issue a full refund.

You may access and use the Service only for lawful purposes. You may not access or use the Service for: (a) any illegal or malicious purpose; (b) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) infringing or violating our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, disparaging, denigrating, intimidating, or harming any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) transmitting or causing the transmission of any advertising or promotional material, including any "spam", "chain letters", "junk messages", or any other similar solicitation; (h) impersonating or attempting to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or that, as determined by us, may harm Highdeep Creative, Shopify, or users of the Service or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Service for commercial purposes; (c) collect or track the personal information of others without authorization; (d) conduct spam, phishing, pharming, or spoofing attacks against the Service; (e) use malicious crawlers, batch scraping tools, automated ordering bots, or other automated tools to interfere with the normal operation of the Service; or (f) disrupt, bypass, or circumvent security or authentication features, robot exclusion headers, or other measures we use to restrict access to the Service.

If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time, with prior email notification (except in cases of illegal or malicious conduct).

We may terminate this agreement or your access to the Service (or any part thereof) at any time at our sole discretion. Except in cases of illegal or malicious breach, we will provide prior email notification, and you shall remain liable for all amounts payable up to and including the termination date.

Upon account termination, we will issue a full refund for unshipped orders; after-sales rights for completed orders remain unaffected.

The following provisions shall survive termination: Intellectual Property Rights, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

The information displayed or provided in or through the Service is for general reference purposes only. We do not guarantee the absolute accuracy, completeness, or utility of such information. Any reliance you place on such information is entirely at your own risk. We assume no liability for any reliance on such material by you or any other visitor to the Service, or by anyone who may be informed of its contents.

Except as expressly stated by Highdeep Creative, the Service and all products provided through the Service are provided to you on an "AS IS" and "AS AVAILABLE" basis, without any representations, warranties, or conditions, express or implied, except for warranties that cannot be disclaimed under mandatory law. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied or other warranties, so the above disclaimers may not apply to you.

To the fullest extent permitted by law, neither Highdeep Creative, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, nor Shopify and its affiliates and their respective personnel, shall be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of any Service or any products purchased through the Service, or related to your use of the Service or any products, including but not limited to lost profits, lost revenue, lost savings, loss of data, whether based on contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

Our total aggregate liability shall not exceed the amount you actually paid for the corresponding order. This section does not apply to cases where liability cannot be limited under mandatory law.

You agree to indemnify, defend, and hold harmless Highdeep Creative, Shopify and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) payable to any third party arising from: (1) your breach of these Terms of Service or any documents incorporated by reference; (2) your violation of any law or infringement of third-party rights; or (3) damage caused by your malicious use of the Service.

We will notify you of any indemnifiable claim; provided, however, that failure to provide timely notice shall not excuse your obligations unless you suffer material prejudice as a result. We shall control the defense and settlement of any such claim (including selection of counsel) at your expense, provided that we may not settle any claim that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld. You shall cooperate in the defense of any indemnification claim, including providing relevant documentation.

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law; and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

No failure or delay by us in exercising or enforcing any right or provision of these Terms of Service shall constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules we post on this website or in relation to the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including but not limited to any prior versions of these Terms of Service).

No ambiguity in the interpretation of these Terms of Service shall be construed against the drafting party.

You may not delegate, assign, or transfer this agreement or any rights or obligations under these Terms without our prior written consent, and any such attempted transfer shall be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

These Terms of Service shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (excluding its conflict of laws rules). Any dispute arising from these Terms shall be subject to the first-instance jurisdiction of the courts of the Hong Kong region.

This section does not exclude the application of mandatory consumer protection laws in your place of residence. If the laws of your place of residence grant you superior consumer rights, such local laws shall prevail.

The headings used in this agreement are for reference convenience only and shall not limit or otherwise affect these Terms.

You may review the current version of these Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service. Updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes shall take effect on the date specified in the notice. If you continue to use or access the Service after any changes to these Terms of Service are posted, you indicate your acceptance of such changes.

If you have any questions about these Terms of Service, please send an email to service@highdeep.net.

Our contact information is listed below: